Step Up or Step Out: How to Handle Difficult Conversations Without Conflict

Monday, June 2, 2025

4:00 PM - 5:00 PM ET

REGISTER

One of the most common challenges for leaders—at all levels—is dealing with difficult people or underperformance. Many avoid these conversations altogether, which leads to frustration, resentment, and a breakdown in team culture. In this practical and engaging session, Jonno White shares his proven Step Up or Step Out framework for navigating difficult conversations with clarity and confidence. Based on his bestselling book, this session equips leaders with tools to manage underperformance constructively—without unnecessary conflict or drama.

Moderator: Erin Cadwalader

Panelists: Jonno White

Jonno White is a leadership consultant, best-selling author, and host of The Leadership Conversations Podcast. With over 10,000 copies of his book Step Up or Step Out sold globally, Jonno helps leaders navigate difficult conversations, build high-performing teams, and lead with clarity. His podcast features 230+ episodes with guests including Guy Kawasaki and Bruce Armstrong, and reaches listeners in 150+ countries. Jonno is trusted by leaders across education, government, nonprofits, and the corporate sector. He is the Co-Founder of Clarity Group Global, based in Brisbane, and delivers keynotes and workshops worldwide.

REGISTER

**Please note that all the webinars are for everyone! Each webinar will be captioned. If you require another access service to fully participate or have any questions about accessibility, please contact Danielle Tempesta at dtempesta@entsoc.org. To ensure the best experience, please try to contact us at your earliest convenience.**

Want to learn more? See other content tagged with